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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?

A) Virtual Performance Viewer
B) Network Automation
C) Service Health Reporter
D) Site Scope

2. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) user experience monitoring
B) transaction profiling
C) application discovery and dependency mapping
D) service ticket automation
E) storage usage
F) virtual tracking

3. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?

A) director of applications monitoring
B) director of mobile applications
C) director of service management
D) director of performance testing

4. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of mobile applications
B) director of application quality
C) director of service management
D) director of security

5. What do executive level buyers expect from salespeople when seeking a solution for their business issues?

A) that they can provide customer case studies for ideas to address the business issues
B) that they can clearly show they understand the business issues and can clearly articulate how to resolve them
C) that they can whiteboard the specific solution that will address the specific business issues
D) that they can provide a short and detailed demonstration that clearly shows how to address the business issues

Solutions: