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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is detected by his iMac?

A) Console
B) Directory Utility
C) System Information
D) Finder

2. Which system preference pane allows a user to enable the OS X Mountain Lion Firewall?

A) Mission Control
B) Security & Privacy
C) Network
D) Sharing

3.
Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A) An incorrect build of OS X is installed on the hard disk or SSD.
B) EFI failed to load.
C) Apple Hardware test is loading.
D) The memory is missing or not detected.

4. Jim purchased an application from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

A) He must purchase the application again on the Mac App Store to install on the MacBook Pro.
B) Use Back to My Mac screen sharing to use the app on the iMac.
C) Sign in to his account in the Mac App Store, click Purchases, and then install the app.
D) Open iTunes, click on "Purchased on the Mac App Store" in the Store section, then install the app.

5. How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?

A) Select Wi-Fi as the default network interface in the info tab of the Network Utility.
B) Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.
C) Set Wi-Fi as the priority network service in the Airport Utility preferences.
D) Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.

Solutions: