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Avaya IP Office Configuration and Maintenance Sample Questions:

1. What does "IMAP support" mean in the IP Office UMS service?

A) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
B) A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
C) A user can see/listen to voicemail messages via Web browser.
D) All messages arc forwarded to a user e-mail account and deleted on their telephone.
E) A user ran receive voicemail messages only using MS Outlook.

2. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Create an Incoming Call Route with a default destination of the CEO.
B) Under destination create an overflow extension to route calls to the Sales hunt group.
C) Create an ARS with the DID/DDI of the CEO.
D) Under destination enter a fallback extension and fill in the Sales hunt group call number.

3. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) http://192.168.42.100:8888
B) http://localhost/CCRWebAgent
C) https://localhost/CCRWebAgent
D) http://192.168.42.100/CCRWebClint
E) http://192.168.42.100:8080/inyama/inyama.html

4. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) System Monitor with default filters
B) Debug Manager on DTE port
C) System Monitor with ISDN L3 filter options enabled
D) SSA Snapshot

5. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) There is no limit.
B) One backup per system
C) Limited to the number of Systems in an SCN
D) Not a supported feature

Solutions: