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Apple OS X Support Essentials 10.9 Sample Questions:

1. Which folder contains instructions for the launchd process to start certain items when a user logs in to an OS X Mountain Lion computer?

A) /var/run/launchd/
B) /etc/launchd/
C) /Library/Extensions/
D) /Library/LaunchAgents/

2. In Network preferences, all network service interfaces with a green status indicator are
being used for network activities. However, again, all network traffic that isn't better handled via a local connection is sent to the primary network service interface. The primary network service interface is the top most active interface in the listing.

A) Which five network file services can you connect to from the Finder's Connect to Server dialog?
B) How can you verify basic connectivity to another network host?
C) In Network preferences, how can you tell which interface is currently being used for network activities?
D) How can an OS X system automatically connect to a Wi-Fi network?

3. Review the screenshot from FileVault preferences, and then answer the question below.

If you click Enable User for the Logan White account, what is the effect?

A) FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.
B) You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.
C) You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
D) At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.

4. Review the screenshot, and then answer the question below.

You are manually restoring the home folder for a new user account, and see the message shown above. What will happen if you click Cancel?

A) You will be returned to the new account sheet in the Users & Group pane.
B) The existing home folder will be displayed in the Finder with the name selected.
C) The existing home folder's name will be changed to match the one you entered in the new account sheet.
D) The account name will be changed to the name of the existing home folder.

5. Where are application preferences stored?

A) Application preferences are almost always stored in the user's Library folder in the~/Library/Preferences folder. Newer sandboxed applications must always store their preferencesin a ~/Library/Containers/<Bundle ID>/Data/Library/Preferences folder, where "<Bundle ID>"is the unique bundle identifier for the application.
B) The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.
C) Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
D) Spotlight metadata index databases are stored at the root of every volume in a /.Spotlight-V100 folder. However, a Legacy FileVault user's database is stored in his encrypted home folder. And the Mail application maintains its own database in each user's home folder at ~/Library/Mail/V2/MailData/Envelope Index. Spotlight plug-ins can be located in any of the Library folders in a folder named Spotlight.

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