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HP Retail Point of Sales Solutions Sample Questions:

1. What must a customer do to use the COM ports for a powered device on a standard (noncustomized) HP rp5700 POS System?

A) Plug a powered device into the COM port which auto senses the voltage.
B) Request a service call for the powered configuration service (GH655AV).
C) Configure the powered device to draw power through the COM port.
D) Set the jumpers on the system board for powered operation.

2. A customer complains that neither powered serial port on their HP rp5700 POS System is supplying power. What is the most likely cause?

A) The serial port cable is disengaged from the connector on the system board.
B) The customer did not order the powered serial port add-in card with the system.
C) The customer did not set the pin jumpers to switch the serial ports to powered mode.
D) The system is not connected to an AC power source.

Solutions: