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Avaya Aura® Contact Center Solution Design Sample Questions:

1. Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the license information located? (Choose two.)

A) Remote WebLM server
B) Remote license file
C) Standby License Manager
D) Local WebLM license file

2. The Avaya Software Investment Protection Policy (ASIPP) Offer has six codes for three packages with AACC Release 7. ASIPP codes are used to migrate the base system and voice agents from the current system to AACC R7 on Avaya Aura®.
The Agent for Preview and Progressive Outbound Is bundled with which package?

A) AACC 7 Resilience (High Availability) ASIPP package
B) AACC Multimedia ASIPP package
C) AACC 7 Base System and Voice ASIPP package
D) AACC 7 Outbound ASIPP package

3. Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?

A) 4
B) 2
C) 3
D) 1

4. AMR Medicure wants to help their consumers If they have trouble doing searches on the AMR Medicure Web pages.
Which solution would meet AMR's requirements?

A) Context Store Snap-In
B) Web Chat Snap-In
C) Presence Snap-In
D) Co-Browsing Snap-In

5. Refer to the exhibit.

AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?

A) It Is anchored In the Media Server.
B) It Is anchored In the Media Processing Platform.
C) It Is anchored In the G450.
D) It Is anchored in the Session Manager.

Solutions: