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Microsoft Functional Application in Microsoft Dynamics Marketing Sample Questions:

1. What type of record can you add to a task in Microsoft Dynamics Marketing to track the amount of time people work on the task?

A) time utilization
B) time slip
C) service activity
D) appointment

2. Your company uses a marketing list to track registrations to the company newsletter. At an industry event, 200 new contacts register to receive the company newsletter.
How can you create all the contacts and add them to the marketing list at the same time?

A) Import the registrations into the marketing list
B) Use the Microsoft Excel option.
C) Use the Mass Update option.
D) Import the contacts into the marketing list.

3. You create a client contact in Microsoft Dynamics Marketing.
You need to entirely replace the client contact with a vendor contact.
What should you do in the client contact?

A) Change the role from Client to Vendor.
B) Change the group from Client to Marketing.
C) Add a contract to the contact record.
D) Change the group from Client to Vendor.

4. What information can you specify for an event session in Microsoft Dynamics Marketing?

A) Staff/Speakers
B) Capacity
C) Related Sessions
D) Estimated Attendance

5. A user reports that he is not receiving alerts from Microsoft Dynamics Marketing.
What are two possible causes of the problem? Each correct answer presents a complete solution.

A) The user's User Preferences dashboard does not contain a valid email address.
B) The Microsoft Dynamics Marketing Administrator did not turn on data service for the organization.
C) The Microsoft Dynamics Marketing Alert Processing service is not turned on.
D) The user's contact record does not contain a valid email address,

Solutions: