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HP Selling HP Printing and Computing Services Sample Questions:

1. Corporate, Enterprise, Public Sector and SMB customers can split their IT departments into which two categories?

A) Internal or External
B) Managed IT and Partially Managed IT
C) IT outsourced or IT Contract dependent
D) IT Managed or Non IT Managed

2. What is an effect of adding services to hardware deals?

A) easier repeat sales
B) increases complexity of the offer
C) decreases profit
D) services selling has little effect on hardware deals

3. What is an important business value proposition when selling HP Care Pack Services to Corporate, Enterprise, and Public Sector customers?

A) The benefits of HP Smart Friend
B) Safeguarding their business with limited or no IT staff
C) How HP services can positively impact their financial performance
D) The value of user advisory and premium services

4. Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A) Partners receive a percentage of the rebate payment on their sales.
B) Partners can have more interventions as HP can dispatch them to any existing customer,
C) Partners receive two funded headcount to join their sales team during first year.
D) Partners receive extra rebates on all HP equipment sold.
E) Partners pay lower list prices on product line (only printer and computer) in scope
F) Partners get priority access to parts for repair,

5. Which option is available in Deployment Services?

A) Maintenance Kit Replacement
B) Consulting and Project Management
C) Warranty Extensions
D) Assets Tagging

Solutions: