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Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. In which two ways does Cisco Business Edition 6000 deployment mitigate and reduce the business risk? (Choose two)

A) Cisco Jabber uses a consistent user interface on all devices. Changing devices does not impact user acceptance.
B) Cisco proprietary communications protocols mitigate the risk of interoperability with other vendor collaboration devices.
C) Cisco Collaboration Architecture supports all major operating systems and devices, minimizing the risk of a device not being supported.
D) The end-to-end Cisco collaboration solution eliminates the risk of other vendor applications and devices not being supported.

2. Which three Cisco User Connect Licensing editions are available with Cisco Business Edition 6000? (Choose three.)

A) Essential UCL
B) Basic UCL
C) Business UCL
D) Professional UCL
E) Enhanced UCL

3. Which three collaboration mechanisms increase customer satisfaction? (Choose three)

A) Attractive TV advertisements
B) Variety of customer communication channels
C) Flexible enhanced customer service processes
D) Frequent phone communication
E) Effective mail and email communication
F) Ability to access customer data from any device, anywhere

4. Which two Cisco Unified Workspace Licensing editions are available with Cisco Business Edition 6000? (Choose two.)

A) Cisco Unified Workspace Licensing Essential
B) Cisco Unified Workspace Licensing Enhanced
C) Cisco Unified Workspace Licensing Professional Edition
D) Cisco Unified Workspace Licensing Basic
E) Cisco Unified Workspace Licensing Business Edition

5. Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000?

A) Cisco Unified Presence
B) Cisco Unity Connection
C) Cisco Unified Contact Center Express
D) Cisco Unified Attendant Console
E) Cisco Unified Communications Manager

Solutions: